Frequently Asked Questions
Do you provide hands on technical support?
Yes. Cyvance provides full Managed IT support, helpdesk, infrastructure, Microsoft 365 and more, alongside cybersecurity strategy and governance, so you're covered end to end.Do you replace my IT provider?
For most clients, yes. Cyvance becomes your dedicated IT support and cybersecurity provider, handling day-to-day support as well as strategic oversight, so you have one partner instead of juggling multiple vendors.How do I know if I am a target for cybersecurity attacks?
If your business relies on technology, stores customer data or handles payments, you’re a target. Cybercriminals increasingly focus on small and mid sized businesses because they often have fewer protections in place, making them easier and higher value targets. Being “too small” doesn’t make you safe. It can make you exactly the kind of business attackers look for.How does Cyvance protect my business differently?
We combine responsive IT support with senior-level cybersecurity leadership. We use proven frameworks (ASD Essentials, NIST, ISO etc) to identify real risks, build scalable roadmaps and implement security that grows with your business.How much does this cost?
Pricing depends on the size of your business and what needs covering, so we don't publish a single number that would not be accurate for you. Most clients start with an Essentials Review or an IT and Cybersecurity Audit, which comes with a fixed price quote before you commit to anything ongoing. Book a complimentary consultation and you'll know your options and the cost before you decide on anything.